Support Center

Duologue is a conversation starter app designed specifically for couples who want to deepen their connection. With over 1000+ thoughtfully crafted questions across 40+ categories, it helps you explore every dimension of your relationship - from playful banter to deep vulnerability. Simply choose a category that matches your mood, and start swiping through questions together.

After downloading Duologue from the App Store:

• Open the app and explore free categories
• Choose a category that matches your current mood
• Take turns reading questions aloud
• Both partners answer each question
• Listen actively and be present with each other

Duologue offers a one-time purchase to unlock all premium content:

• Access to all 40+ categories
• 1000+ conversation starters
• No subscriptions - pay once, own forever
• Lifetime updates with new questions
• Save favorites and track progress

If you've already purchased Duologue premium:

• Open the app settings
• Tap "Restore Purchases"
• Sign in with the same Apple ID used for purchase
• Your premium content will be restored instantly

App not loading or crashing:

• Force quit the app and reopen
• Check for app updates in the App Store
• Restart your iPhone
• Delete and reinstall the app (your purchase will be saved)

Categories not showing:

• Check your internet connection
• Try the "Restore Purchases" option
• Update to the latest version

Your privacy is our priority:

• No account creation required
• No personal data collection
• Your conversations stay between you two
• All favorites are stored locally on your device
• We never track or store your responses

For full details, see our Privacy Policy.

Create the right environment:

• Put away distractions (phones, TV, etc.)
• Choose a comfortable, private space
• Set aside dedicated time without interruptions
• Consider making it a weekly ritual

During conversations:

• Take turns answering each question
• Listen without judgment
• Ask follow-up questions
• Be vulnerable and honest
• Respect boundaries if a topic feels uncomfortable

Duologue is currently available in English. We're working on adding more languages to help couples worldwide connect deeper. Stay tuned for updates!

All purchases are processed through the Apple App Store. To request a refund:

• Visit reportaproblem.apple.com
• Sign in with your Apple ID
• Find your Duologue purchase
• Select "Report a Problem"
• Choose your reason and submit